Who are the guides?

We are professional licensed guides in Vilnius, so you are in safe hands :) We are all full of enthusiasm, love our job and want you to have a great time with us!

Do I need to pre-book tours?

Reservation for the tour is required! You can book on our website, email hello@vilniuswithlocals.com or phone. 

If you don't have a reservation and can still come to the meeting point. However, we cannot guarantee that the tour will take place as the tour might be cancelled if we don't have any bookings. 

Do I need to pre-book free tours?

YES! Due to COVID-19, in 2020 pre-bookings a day before are required . If we receive no bookings for Vilnius free walking tours, the guide will ot go to the meeting point. You can easily do it via the website for free.

Groups of 8 or more people should book a private tour. Due to COVID-19 we no longer accept bigger groups on our free tours.

Do you run tours if it rains or snows?

Yes, we never cancel tours because of the weather.

How do I recognise the guides?

Our guides have yellow name tags or a yellow sign with the name of the tour, a yellow “Vilnius with Locals Tours” sign or "Vilnius With Locals Tours" bag. It is impossible to miss us :)

In what language are the tours?

All our regular tours are in English. However, we are happy to organise private tours in English, Russian, French, and Spanish.

What if I am coming with a bigger group (8+ people) ?

We recommend you to take a private tour for your group only. If you decide to join the free tour, please, give us a heads up. We try to keep our groups smaller so we will make sure to have more guides. However, we cannot guarantee you will stay together. We might need to split you into smaller groups as well :)

What is the "free tour"?

Pay-what-you-want is a popular tour concept all over the World. This tour doesn’t have a fixed price, you can decide yourself how much you pay your guide at the end of the tour. You can give 5 EUR to you guide or you can give 50 EUR whatever you feel the guide deserves :) 

We are not supported by the city, we can run these tours because of the travellers who like our idea and work. That’s why we always do our best to give the best tours we can. At the moment we have 2 tours that are based on tips - Old town and Alternative tours. If you enjoy how we run tours, afterwards you can join other themed tours like Jewish, Soviet or Ghost tours

What are the meeting points of the tours?

Free Old Town and Uzupis tour starts in front of Vilnius Town Hall (Didzioji st. 31) and finishes at the Cathedral square. 

Alternative Vilnius tour starts on the stairs of Hales Market (Pylimo st. 58). 

Jewish Vilnius tour starts in front of Vilnius Town Hall (Didzioji st. 31). 

Soviet Vilnius tour starts in front of Gediminas monument at the Cathedral square. 

Vilnius Ghost tour starts from Dominikonu st. 6

Kaunas Free Walking tour starts in front of Soboras (Laisves al. side) 

Private tours can start at the place (in the old town) that is more convenient to you, for example, your hotel, some restaurant, etc. 

Check the map with exact meeting points.

How big are the groups?

Group sizes varies depending on the tour :) 

On free tours we have groups from 15 to 20 people. 

Our regular city tours (Jewish, Soviet and Ghost) are up 15 people. 

Food tours - up to 10 people

Can I stop by your office?

Unfortunately not at the moment. If you want to get more information about our tours or to buy tickets you can always ask our guides before, after or during the tours. Or just send us an email to hello@vilniuswithlocals.com

Can people with disability join this tour?

Sure. We have had travellers in wheelchairs and our guides always think of how to get around even on regular tours. Private tours are not a problem at all as well.

Do you offer any discounts for children?

All kids up to 7 years old are welcome to join our regular walking tours for free. 

Others up to 14 years old get 50 % discount for walking tours.


Can I join more than one tour in a day?

Absolutely! Most of our tours last for 2-3 hours. You can join one tour in the morning and a different one in the afternoon. Just check our timetable:) We had some enthusiastic travellers who did 4 different tours in a day!

Any special clothes/shoes for the tour needed?

Good pair of comfortable shoes is recommended!

The temperature changes from +30°C in summer to -20°C in winter, so choose appropriate clothing!

Do not forget your umbrella if it rains :) We run tours rain or shine!

Is there a place I can keep my luggage so I do not need to carry it during the tour?

There is a place to leave your luggage at the bus station (Sodu g. 22) which is 15 min walk from Vilnius Town Hall.

What is the refund policy?

You may cancel your booking any time before the tour date by writing an email to hello@vilniuswithlocals.com. Cancellations need to be made at least 72 hrs before the start of your private or regular tour to get the full refund. A 50% refund will be given to cancellations received between 48-72 hours before the start of your private tour. Cancellations received within 48 hours and no-shows will not be refunded.

Where can I buy ticket for Jewish, Soviet or Ghost tours?

You can purchase your tickets to the regular tour:

1. Here on our website. Advance payment for Jewish, Ghost and Soviet tours is not required and you can pay before the tour. However you should note that if you pay on the spot, the price will be higher. 

2. During other tours. You can also buy tickets during other Vilnius WIth Locals tours from the guide. 

3. Before the tour at the meeting point (however we charge 18 EUR instead of 15 EUR if you do not book and pay on the spot).


I bought Vilnius City pass. Can I join the tour for free?

Yes, if you have Vilnius City Pass, you can join our Soviet and Ghost tours for free. Just do not forget to pre-book!

How can I tip my guide?

You can give the tip to your guide at the end of the tour cash or by card. Most of our guides have card readers!

If you have to leave the tour earlier, you can approach the guide and also give the tip cash or by card before leaving.

It is also possible to sent the tip online to our PayPal account hello@vilniuswithlocals.com.